Leadership- by example, with integrity, tact and vision "Leadership is the art of getting someone else to do something you want done
because he wants to do it." -Eisenhower
Development of Staff- bringing the best out of your staff "The Gate of Change is Locked on the INSIDE" -Margaret Ferguson
Data Analysis- know how to improve and what to change...with proof "Testing cannot prove the absence of errors. Therefore, regulate the process,
not merely the result."- Unknown
Motivation- stay positive and recognize success...no matter how small "Ability is what you're capable of doing. Motivation determines what you do.
Attitude determines how well you do it." -Lou Holtz
Communicate well- be a listener first, be honest to create trust "We have two ears and one mouth so that we can listen twice as much as we speak."- Epictetus
